Panda Shipping Info.
SHIPPING INFORMATION
Orders will ship within four (4) to seven(7) business days via USPS or UPS with tracking numbers that will be emailed to you. Mistakes can happen and if you receive your order and its missing an item(s) please let us know within two (2) business days that something is missing. Please message us with your name, order number and email and tell us what is missing. IF YOU HAVE AN ISSUE WITH YOUR ORDER CONTACT US DO NOT POST THE PROBLEM IN OUR FACEBOOK GROUP. We will ship the missing item(s) out immediately.
Local drop off/ delivery is designed for in town ( Groves, Nederland, Port Arthur, Texas area) orders only. If you choose this method of shipping and you live out of the area your order will be refunded.
Orders will ship within four (4) to seven(7) business days via USPS or UPS with tracking numbers that will be emailed to you. Mistakes can happen and if you receive your order and its missing an item(s) please let us know within two (2) business days that something is missing. Please message us with your name, order number and email and tell us what is missing. IF YOU HAVE AN ISSUE WITH YOUR ORDER CONTACT US DO NOT POST THE PROBLEM IN OUR FACEBOOK GROUP. We will ship the missing item(s) out immediately.
Local drop off/ delivery is designed for in town ( Groves, Nederland, Port Arthur, Texas area) orders only. If you choose this method of shipping and you live out of the area your order will be refunded.
We process most orders by the next business day, however our shipping policy states 4-7 business days. This time frame does not include weekends and holidays. WE DO NOT SHIP ON WEEKENDS
USPS may be experiencing delays. Please be advised we do our best to get the order out as quickly as possible but the post office may be having delays. If you do not receive a tracking number please reach out to us.
WE ARE NOT RESPONSIBLE FOR ORDERS AFTER THEY LEAVE US IT IS OUT OF OUR CONTROL. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT IF PACKAGED ARE RETURNED WE ARE NOT RESPONSIBLE. WE ARE NOT RESPONSIBLE FOR INCORRECT ADDRESSES THAT YOU ENTER IN TO THE SYSTEM, IF YOUR PACKAGE IS RETURNED YOU ARE RESPONSIBLE FOR THE RESHIPPING FEE. IF YOU DO NOT WANT TO PAY RESHIPPING FEE FOR YOUR ORDER YOUR ORDER WILL BE CANCELED AND YOU WILL BE CHARGED RESTOCKING FEE.
USPS may be experiencing delays. Please be advised we do our best to get the order out as quickly as possible but the post office may be having delays. If you do not receive a tracking number please reach out to us.
WE ARE NOT RESPONSIBLE FOR ORDERS AFTER THEY LEAVE US IT IS OUT OF OUR CONTROL. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT IF PACKAGED ARE RETURNED WE ARE NOT RESPONSIBLE. WE ARE NOT RESPONSIBLE FOR INCORRECT ADDRESSES THAT YOU ENTER IN TO THE SYSTEM, IF YOUR PACKAGE IS RETURNED YOU ARE RESPONSIBLE FOR THE RESHIPPING FEE. IF YOU DO NOT WANT TO PAY RESHIPPING FEE FOR YOUR ORDER YOUR ORDER WILL BE CANCELED AND YOU WILL BE CHARGED RESTOCKING FEE.